1. Support contact
Finance Portfolio is owned and operated by Bohdan Ulich. Email support at support@finance-portfolio.com.
Support is available for product questions, account issues, Premium access, billing and subscription questions, refund requests and privacy requests.
2. What to include
Describe the issue and the steps that led to it. Include your Telegram username or account identifier only if needed to locate your account.
For a billing or refund issue, include the email used for purchase, the approximate transaction date and any Paddle transaction reference available in your receipt. Do not send your full card number, card security code or account password.
3. Payment-related support
Paddle is the Merchant of Record for Premium purchases and handles payment transactions and refunds. You can use the links in your Paddle transaction email or contact Paddle Buyer Support directly. Finance Portfolio support can help identify a subscription or investigate missing Premium access.
4. Privacy requests
Send access, correction, deletion or other privacy requests to support@finance-portfolio.com. We may need to verify your identity before completing a request.
5. Legal information
The Terms of Use explain the agreement governing Finance Portfolio. Review the linked policies for subscription, refund and data-processing details.